Thank You From Brilliant Books

Our booksellers may not have gotten the chance to speak with you in weeks, but each of us knows that the only reason that we're still here is because of your support.  We're going to keep being here for you as long as we can, and every book we pack and ship means another day we get to do what we love.  We can't thank you enough, of course, but that doesn't mean we aren't going to try anyway.

 

 

 

Hi Brilliant Books community! You all are the best! Your outpouring of support has been so amazing. We can’t wait to see you all in the store again, talk books and hear about all the things you’ve been reading.

—Rachel

 

 

 

It is has been a great honor to have served Brilliant Books over the past nine years and, while difficult during these times of isolation and social distancing, an even greater honor to still be able to serve you, the customers that I have come to know and love, from here in my home. Your support has truly shown me the depth of the human spirit and I cannot wait until this pandemic passes so that I may be able to share these words with you face to face.

—Jodie

 

If I needed any further proof that we have the best customers in the world, all I had to do was look at your amazing messages of support and your generosity during this frightening time. Though we can't be together here at the store, I truly believe that we are all still unified by our love of a good story. In Harry Potter and the Prisoner of Azkaban, Dumbledore says "happiness can be found, even in the darkest of times, if one only remembers to turn on the light." I'm proud to be part of your light. Thank you, from the bottom of my heart.

—Anthony

 

Wow!  You folks are amazing!

I own Brilliant Books and this is the view from my basement, which I have not left for three weeks.  

We’ve been overwhelmed with messages of support and thanks that we are still here for you.  We are doing what we can, because we can, and we are proud to do so.  We’re asked to do the human things, entrusted with wrapping gifts and sending personal notes.  That what makes it worthwhile, knowing we can genuinely help.

We had built a pretty robust website and phone order system before all this happened, but it had never been tested to this extent, and it was usually the job of just one person.  Now it's everybody on staff - all hands on deck.

So, I would be remiss not to thank our astonishing staff who are adjusting to a totally new reality and doing it beyond brilliantly!  For people whose job now suddenly requires them to sit working at a computer all day, rather than interacting face to face with customers, it's totally different.  I could not be more proud.

We can’t wait to be standing on our feet all day again.

Although I’m quite enjoying the basement….

         —Peter

 

 

I want to give a massive thank you to the online bookish community. Right now social media can feel really grim at times, and knowing that there is a community of people who are still here to recommend books to eachother and share their recent reads and just remind us of the magic that books can do has been really incredible. We see every tweet, photo, comment, and message you send us and we don't take it for granted.

—Kendall

I've got to say, I never really thought of the back office as quite so lonely before now.  I miss listening to the kids playing games of imagination at the train table while I work on emails and website updates.  The other day, a family walked by the front doors and a child spotted one of the Wings of Fire books in our window display.  "We have to go in!" he cried as they walked away.  "They have Wings of Fire!"  Honestly, I almost cried.  I can't wait for this to all go back to normal, and I know that if—no, when—we come out the other side of this, it's going to be because all you incredible readers near and far value what we do.  Not only do you give us the means to continue, you give us a reason.  So thank you, kiddo, whoever you are.  When this is all over, I promise.  We're still going to have Wings of Fire.

—Caitlin M.